Dora Lifetime Warranty & Guarantee
The international warranty card that accompanies every DORA ring certifies the authenticity of the ring and the exclusive ring replacement policy. The DORA Hallmark within the ring, certifies that the DORA ring was crafted to the exact specifications of our master jewellers from the finest quality materials. Every DORA ring comes with a lifetime warranty against manufacturing defects.
Dora Ring Replacement Policy
At DORA we understand that with few exceptions, nothing remains the same. Unfortunately this applies to our figure and weight, both of which are almost certain to be very different in the future from what they are now. This is where the DORA Ring Replacement Policy comes in. When you buy a DORA ring it entitles the purchaser to one free exchange if the ring becomes too loose or too tight.
The following conditions apply to the DORA Ring Replacement Policy;
1. The exchange only applies to the original purchaser
2. There is only one free exchange per ring
3. A copy of the warranty/receipt must be produced to validate ownership
4. The ring must have been owned for a minimum of 6 months
5. The ring must have the Dora hallmark
6. There must be more than one full size difference required in the replacement ring
7 The ring replacement policy does not apply to damaged rings.
8. Diamond set, platinum and rings with a titanium shank, such as the GEO Range are not included in the exchange policy
9. The replacement ring must be the same metal, colour and style as the original ring